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CartCatcher™ — Abandoned-Cart Recovery for E-commerce

Win back the sales walking out of your store.

Most cart recovery is one ignored email. CartCatcher™ recovers more — across more channels, from more of the traffic you've already paid for:

  • Exit-intent popup grabs the email before they leave
  • Email + SMS that sound like you, not a robot
  • Conversational AI agent answers replies in real time
  • Mailed postcards reach cart-adders who never left contact info

Done-for-you: we build it, run it, and report exactly what it brought back.

Built for high-AOV stores · WooCommerce & Shopify · Consent-gated & TCPA-compliant
~7 in 10 carts are abandoned before checkout completes
8–15% of abandoned carts recoverable on high-AOV stores
+16% of abandoned carts turned into sales in 45 days — USA Fire Bowls

On a $3,000 order, an ignored cart isn't a rounding error. It's the sale.

The cart-recovery apps and plugins most stores bolt on were built to be cheap and one-size-fits-all — not to convert. One templated email on a timer, no real follow-up, and numbers you can't trust. Here's exactly where they leak your sales:

One email, then silence

The typical app fires a single "you left something behind" email and quits. It lands in Promotions, gets ignored — and that one touch is the entire "recovery."

No SMS, no segmentation

Off-the-shelf tools blast everyone the same generic note. No text message, no product-level relevance — nothing speaks to the exact item they almost bought.

Reads like a robot

Template copy with no owner voice reads like a vendor blast. Spam filters catch it, shoppers delete it, and not one of them ever replies.

You're flying blind

Most apps can't attribute a single recovered dollar. You can't see what it earned back — so you can't tell if it's working or quietly costing you.

The setup's on you

Even the "advanced" tools hand you the plugins, webhooks, and timing rules — fragile tech that breaks silently. One wrong setting and the whole flow dies, and nobody tells you.

Carts they never capture

Every app only works with contacts you already have. The shoppers who add to cart and leave without an email are invisible — gone before any flow could fire.

Before

Ready-to-buy customers leave and never return. Lost revenue is invisible — no follow-up worth the name, no SMS, no idea what slipped through.

After

An automatic system re-engages each near-buyer in your voice, across email + SMS, and reports exactly how much it brought back. Clean ROI you can see.

See what you're losing — then decide.

You can't fix a leak you can't measure. Drop in your numbers for an instant estimate — then book the free Recovery Audit and we'll connect to your store for the exact figures.

Your numbers

$
70%

The industry average is roughly 70%.

What CartCatcher™ could recover
Estimated recovered revenue
$0$0/mo
$0 recovered per year
Right now, abandoned carts are walking off with $0 in order value every month.
Estimate based on the 8–15% recovery rate typical for high-AOV stores. Your real numbers come from the audit.

Estimate only — no guarantees. No opt-in. No obligation.

Relevance and your voice do the heavy lifting — not discounts.

Most recovery nags. CartCatcher™ removes the actual reasons people didn't buy. Here's how.

Segmented by product category

Each customer hears about the exact product they almost bought. Relevance is what drives recovery — not volume.

Owner-voice, first-person copy

Reads like a personal note from the founder. Lands in the primary inbox, builds trust, and earns replies a template never will.

Email + SMS, multi-channel

Reaches people where they actually look. Consent-gated and TCPA-compliant — more touchpoints without the legal risk.

Objection-ladder messaging

Distraction → trust → objections → price. Each message removes a real reason they didn't buy. Wins back deliberate buyers, not just impulse carts.

Discount held to the final touch

A coupon is the last resort, not the first. Protects your margin and brand — and stops training customers to wait for a deal.

Auto-stop + true recovery tracking

Nobody gets "you forgot your cart" after they've already bought. See exactly how much revenue CartCatcher™ recovered — clean ROI.

Smart escalating timing. First touch goes out fast, then paces over days — right message, right moment.
Exit-intent lead capture. Grabs the email before checkout, recovering carts you'd otherwise never know existed.
Brand-matched copy. Every message sounds like you, not a template — across email and SMS alike.
Done-for-you build & testing. No plugins to fight, no webhooks to debug. We hand over a working system.
Powered by AI — included
An AI Agent handles every SMS reply for you

Trained on your brand's Knowledge Base, it answers every SMS text reply in real time — fielding questions, overcoming objections, rescuing carts, and looping in your staff — so a recovered shopper who texts back never hits a dead end.

Get Started See plans & pricing

Six touches per category. One discount, held to the end.

Every abandoned cart is sorted by product category, then runs its own escalating sequence across SMS and email. Timing is tight up front, then paces out — and the only discount lands on the final message.

Cart abandoned
Webhook: contact & cart info transferinto HighLevel (GHL), the world's most powerful automation platform
Sorted by product category
Category 1 Category 2 Category 3 Category 4 Category 5
Each category runs its own copy of the sequence below.
Wait 1 hour
1
SMS
First nudge — did something pull you away?
Wait 4 hours
2
Here's what it could look like.
Wait 1 day
3
About these concerns…
Wait 2 days
4
The 4 questions every buyer asks.
Wait 5 days
5
Discount
Final email — your special, one-time discount.
A purchase at any point stops the sequence — that cart's recovered.
Wait 2 days
Sequence ends — retag & update pipelineRemove working tags, add cart-recovery-completed, and auto-move the contact to your Not Sold stage
1 SMS + 5 emails = 6 messages per category. Across up to 5 categories, that's up to 30 personalized, copywritten touches — and the discount only ever appears on the last one, so you protect your margin.
Included — campaign-only
Conversational AI Agent

Every SMS reply in the sequence is handled by an AI Agent trained on your brand's Knowledge Base — it answers questions, overcomes objections, rescues carts, and messages your staff when a shopper needs a human.

Answers SMS replies Overcomes objections Rescues carts Alerts your staff
Knowledge Base: we build its FAQ database by scanning your website, blog, online reviews, and social listings.
Get Started See plans & pricing
Optional add-on

The carts you can't email?
They're sent a postcard.

Plenty of shoppers add to cart, study it, then leave — and dismiss the email popup on the way out. No email, no phone, no way into the recovery sequence. Direct Mail Retargeting reaches them anyway, in the one place they can't filter or ignore: the mailbox.

SUMMIT OUTDOOR CO. STILL IN YOUR CART Your patio set is still waiting. We saved your selection — finish checkout before it's gone for the season. EVERY ORDER INCLUDES Free white-glove delivery & setup 5-year frame warranty included Flexible monthly financing SCAN TO CHECKOUT CALL OR TEXT (951) 555‑0148 summitoutdoor.co/cart
Sample postcard creative — illustration, benefits, QR code, phone number, and web address shown are examples.
Here's the gap your messaging can't close: email and SMS only reach people who handed over their contact info. The shopper who added your product, looked twice, and bailed without opting in is invisible to every recovery message. Here's the unlock: identity-resolution technology can match about half of your website visitors to a real name and mailing address — so we drop a branded postcard in their mailbox even though they never typed a thing.

You define the trigger

We pick the cart page that fires a postcard and design the creative to match your brand. You approve the art; we handle the setup.

About half get identified

Identity-resolution technology matches roughly 50% of your cart-page visitors to a verified name and mailing address — no email or phone number needed from the shopper.

Postcards mail every day

They print and mail automatically, daily. No list to upload, no batch to send — the cards go out while the cart is still fresh.

Recover carts with zero contact info

Reach the shoppers who added to cart, dismissed the popup, and left no email or phone. Your messaging system can't touch them — a postcard lands on their counter anyway.

A second, physical touch for everyone else

Shoppers already in an email + SMS sequence also see you in the mail, matched by product category. More surfaces, more recovered sales — without feeling like spam.

How the add-on works

Direct Mail Retargeting is an optional CartCatcher™ add-on, billed separately. There's a one-time postcard design fee plus a per-piece cost for every postcard mailed — you set up an account with our direct-mail partner and pay them directly for print & postage. We handle the strategy and the trigger-page setup.

Real-World Results

+16% of abandoned carts turned into sales in the first 45 days
Hear it straight from Jesse: how CartCatcher™ turned the carts walking out of USA Fire Bowls into a measurable lift in sales.
Jesse Oren President, USA Fire Bowls · Murrieta, CA

Live in days, not months. You do almost nothing.

Done-for-you from connect to launch. We handle the tech, the copy, and the testing — you watch the recovered revenue. Most stores are live in about 7 business days.

Connect & audit

We connect to your store and audit your current recovery setup — where carts leak, what's firing, what's missing, and what it's costing you.

Build your sequences

We capture your brand voice and use it across email + SMS nurture, your AI agent, and postcards* — each matched to the category the customer almost bought.

Test every path & launch

We test every trigger, timing rule, and stop condition, then go live. You watch recovered revenue come in — and get the report.

*Postcards are an optional Direct Mail Retargeting add-on and carry additional costs — postcard design plus a per-piece charge for print and postage, billed separately by our direct-mail partner.

Built for high-AOV stores, not $20 impulse buys.

When the average order is four figures, a deliberate buyer who hesitated is worth chasing properly. That's the customer CartCatcher™ is engineered to win back.

Orders of $500–$5,000+

Every recovered cart is real money. One win can pay for the system many times over.

WooCommerce & Shopify

We live in both stacks — the plugins, webhooks, and timing rules that quietly break for everyone else.

Deliberate buyers who hesitate

Your customers research and weigh the purchase. They don't need a nag — they need their objection answered.

No flow, or a weak generic one

If "recovery" is one ignored email — or nothing at all — there's meaningful money sitting on the table right now.

High-AOV cart recovery typically runs 8–15% of abandoned carts. On a $3,000 order, that's not a rounding error — it's a sale you'd otherwise have lost.

Get Started See plans & pricing

Unlike a plugin or a blast, this is built to recover.

Native plugins are email-only and generic. DIY is fiddly and easy to get silently wrong. In-house takes months. CartCatcher™ is productized and live in days.

  Native plugin / blast DIY CartCatcher™
Segmented by product No Maybe, if you build it Yes
Email + SMS Email only Two tools to wire up Both, consent-gated
Postcard retargeting No No Yes (add-on)
AI answers customer replies No No Built in
Owner-voice copy Template You write it Written in your voice
Recovery attribution None Hard to set up Exact recovered $
Setup effort on you You configure it All of it Almost none
Time to live Hours of fiddling Weeks of trial & error Days

Every Monday, the whole picture lands in your inbox.

No black box. An automated report shows exactly what your recovery system did last week — carts captured, sales recovered, revenue still at risk, and the high-intent shoppers worth a nudge.

  • Recovered revenue at a glance See the sales your system won back, week over week.
  • Carts still at risk, flagged Know exactly how much revenue is still in play.
  • High-intent shoppers surfaced Clicked but didn’t buy — your warmest follow-ups.
  • Deliverability monitored Unsubscribes and bounces tracked so your sender stays healthy.
🔥 Cart Recovery Weekly Report
Summit Outdoor Co.  ·  Week of Jun 9 – Jun 15, 2026  ·  [SAMPLE DATA]
📋 EXECUTIVE SUMMARY
14 carts captured this week — 9 new leads, 4 returning customers
💰3 recovered sales totaling $8,200 — 21.4% recovery rate
👈5 contacts clicked email links but haven’t purchased — high-intent opportunity
📥1 unsubscribe · 0 bounces · deliverability healthy
📦 Abandoned Cart Volume
SegmentCount% of Total
New customer leads964%
Returning customers429%
Uncategorized17%
Total14100%
🏑 Category Breakdown
CategoryContactsCart Value at Risk
🔵 Patio Sets (09.08)3$4,200
🟠 Fire Tables (09.09)5$12,800
🔴 Grills + Smokers (09.10)4$18,500
⚙️ Accessories (09.12)2$890
Total14$36,390
💰 Conversion & Recovery
MetricValue
Confirmed recovered sales3
Recovery rate21.4%
Recovered revenue$8,200
Cart value still at risk$28,190
📧 Email Click Performance
CategoryClicksCTRDidn’t Buy
Patio Sets267%1
Fire Tables360%2
Grills + Smokers250%2
Accessories150%0
Total857%5
⌛ Sequence Pipeline
StatusCount
Still active in recovery sequence8
Completed full series — no purchase3
Converted (removed via 09.13)3
🚩 Notable Flags
⚠️5 contacts clicked but didn’t buy — consider a targeted discount or urgency follow-up
🔴Grills + Smokers is your highest cart-value category at $18,500 — priority recovery focus
🟡1 uncategorized abandoner — monitor router if this increases week-over-week
Summit Outdoor Co. · Automated Weekly Cart Recovery Report
Generated every Monday at 8:00 AM PDT · SAMPLE — DATA IS SIMULATED
Sample of the automated weekly report — figures shown are illustrative.

One build fee, one flat monthly. Everything below included.

No per-message metering, no surprise add-ons. We build the whole recovery system, then keep it running.

CartCatcher™
Done-for-you cart recovery
$695one-time setup
then $295/month
Month-to-month — cancel anytime, no long-term contract. Build, integration, copywriting, and ongoing management included.
Prefer a free audit first? Talk to a strategist →

Standard messaging rates apply for phone calls, texts, and emails.

What's included

  • Connection to your store — WooCommerce or Shopify
  • Exit-intent email capture popup to grab carts before checkout
  • CartBounty Pro on WooCommerce, webhooked into the automation engine — on Shopify we connect directly
  • Category segmentation — up to 5 product categories
  • Brand-voice development for all copywriting
  • AI Knowledge Base — an FAQ database built by scanning your website, blog, online reviews, and social listings (this is the brain that powers your AI Agent below)
  • Phone & email sending setup — we register an A2P-compliant texting number and configure your email sending domain (typical setup takes about 7 business days)
  • Automated SMS + email follow-ups by category
  • 1 SMS + 5 emails per category, starting one hour after abandonment — 6 messages per category, up to 30 copywritten messages
  • Request-an-office-callback automation built in
  • HighLevel (GHL) CRM — the platform your system runs on, yours for communications, future marketing, social media post scheduling, billing, and more. Requires continued active account with us.
Included
Campaign-only Conversational AI Agent

Trained on your brand's Knowledge Base, it handles the SMS replies inside your recovery campaign in real time — answering questions, overcoming objections, and rescuing carts. When a shopper needs a human, it messages your staff.

Answers SMS replies Overcomes objections Rescues carts Alerts your staff
Knowledge Base: we build its FAQ database by scanning your website, blog, online reviews, and social listings — so it answers in your brand's voice, with your real facts.

Optional add-on: Direct Mail Retargeting — billed separately (postcard design fee + per-piece cost for print & postage, paid to our direct-mail partner).

The questions every store owner asks first.

Will it sound like spam?
No. Every message is written in your owner voice, value-first, and consent-gated. It reads like a personal note from the founder — which is exactly why it lands in the primary inbox and earns replies instead of getting filtered.
Is it hard to set up?
It's done-for-you. We connect to your store, build the sequences, test every path, and launch. You do almost nothing — there are no plugins to fight or webhooks to debug on your end. Typical setup takes about 7 business days, mostly waiting on carrier A2P approval for texting and your email sending-domain verification.
Will discounts cheapen my brand?
The discount is the last resort, not the first. We hold any coupon to the final touch, so you recover the sale on relevance and trust — and you don't train customers to abandon carts just to wait for a deal.
How do I know it's actually working?
Built-in recovery tracking shows you exactly how much revenue CartCatcher™ brought back. The system also auto-stops on purchase, so the attribution stays clean — you see real recovered dollars, not guesses. And every Monday you get an automated weekly report in your inbox — carts captured, sales recovered, revenue still at risk, and the high-intent shoppers worth a follow-up.
Does it work with WooCommerce?
Yes — WooCommerce is our home turf. We deploy CartBounty Pro to webhook your store into HighLevel (GHL), and we already know where the plugins, webhooks, and timing rules quietly break, because we've solved them before.
I'm on Shopify — can you do this for me?
Yes. On Shopify we connect directly — no extra plugin to buy or maintain — and feed your abandoned-cart and contact data straight into HighLevel (GHL). You get the same segmented, owner-voice email + SMS sequences, the same recovery tracking, and the same done-for-you build. The platform changes; the system you get doesn't.

Plug the leak. Keep the sales.

CartCatcher™ recovers the orders your store is losing right now — built, tested, and live in days, not months. Start with the free Recovery Audit and see the exact number.

Book the audit. Fifteen minutes, and you'll know the exact size of the leak — you keep the numbers either way.